Readers will know the story - the jacket leaked, at the pocket zips and front zip in my view. However
Montane tested it and could not find any fault so the retailer refused a refund asking that
photographic evidence be provided so that they could take up the case with Montane.
Needless to say we had a very dry, cold and beautiful first week in Braemar at the beginning of this month followed by only a little intermittent rain until the middle of the second. At the Muir of Dinnet Nature Reserve I wore the jacket on an easy stroll and it rained for about 10-15 minutes - steady but not heavy and with no wind. Small areas on the inside mesh at the pockets became wet and the inside baffle very wet. Back at the motorcaravan I took pics and emailed them to Swaledale Outdoors from whom I'd bought the jacket
They felt the evidence was clear and the money has been refunded. My thanks to Richard.
All a bit of a hassle and a pity because I did like the Air Jacket in every other respect - quite light, a nice fit, packable etc.
I won't, however, be buying anything made by Montane in future and will revert to my usual trusted
brand - Mountain Equipment. I don't expect to stay 'dry' in prolonged rain no matter what kind of waterproof I'm wearing but I know what's acceptable, and the Air Jacket was not.
Montane tested it and could not find any fault so the retailer refused a refund asking that
photographic evidence be provided so that they could take up the case with Montane.
Needless to say we had a very dry, cold and beautiful first week in Braemar at the beginning of this month followed by only a little intermittent rain until the middle of the second. At the Muir of Dinnet Nature Reserve I wore the jacket on an easy stroll and it rained for about 10-15 minutes - steady but not heavy and with no wind. Small areas on the inside mesh at the pockets became wet and the inside baffle very wet. Back at the motorcaravan I took pics and emailed them to Swaledale Outdoors from whom I'd bought the jacket
They felt the evidence was clear and the money has been refunded. My thanks to Richard.
All a bit of a hassle and a pity because I did like the Air Jacket in every other respect - quite light, a nice fit, packable etc.
I won't, however, be buying anything made by Montane in future and will revert to my usual trusted
brand - Mountain Equipment. I don't expect to stay 'dry' in prolonged rain no matter what kind of waterproof I'm wearing but I know what's acceptable, and the Air Jacket was not.
Wearing the Air Jacket on a cold and very windy October day on Cairn of Claise |